Practical questions
A few things to know.
The details that make arriving easier. If there is anything else you would like to know, write to contact@kalastay.co.uk.
Check availability
A few practical things
Booking and staying
How many people can stay?
Three. A king bed in the bedroom, and a velvet sofa bed in the living area. We do not take bookings above three.
What does it cost?
The rate depends on your dates and the length of your stay. The booking tool shows availability and the total for your selected dates. People on our guest list hear about offers and preferential rates first.
Is there a security deposit?
Not for a direct booking.
What time is check-in and check-out?
Check-in is from 3pm and check-out is by 11am. If you need to arrive earlier or leave later, ask us in advance and we will see what we can do.
How does check-in work?
Online first, then self service. After payment, the lead guest completes online check-in: their full name exactly as it appears on their photo ID, a secure upload of that ID, and explicit acceptance of the house rules. We review it ourselves; an upload is not an automatic check. The access video, the building codes and the lockbox code follow no earlier than two days before arrival. On the day, follow the access video. There is nobody to meet.
Is there parking?
Not on the property, and no space is reserved for the apartment. The TfL car park at Cockfosters station, under three minutes' walk from the building, is a practical option, subject to availability. It is paid and has a maximum stay, so check the current tariff and terms with TfL before you travel. There are other off-street car parks nearby too, run by others and also subject to availability. If you park on the street, check the local signs first.
How long does it take to get into central London?
Cockfosters station is around two minutes on foot. The Piccadilly line serves King’s Cross St Pancras, Leicester Square, Piccadilly Circus and Heathrow. Check TfL’s journey planner for your destination, airport terminal and travel date; journey times vary.
Can I cancel?
Cancel 14 days or more before arrival and we refund everything in full. Between 7 and 13 days we refund half. Inside 7 days there is no refund. Stays of four weeks or longer are arranged separately and need 30 days' notice.
Do you take longer stays?
Yes. Four weeks or longer is priced monthly rather than nightly. Send us the dates and we will come back with a rate.
How can I pay?
Pay securely through Stripe at checkout using your card or Apple Pay on a compatible device. The booking tool shows the total for your selected dates before you pay.
What is the guest list?
An optional email list for future offers and preferential rates. It is separate from booking and from check-in. Booking does not add you to it, and you can leave at any time.
Where should we eat on the first night?
Kiyoto Sushi, two minutes on foot, is the one we point most people towards. Skewd Kitchen is an Anatolian grill worth booking a table for. Pepos offers Italian food and wine on Station Parade. The Cock Inn is a pub with a garden out by Trent Park. There is a supermarket and a couple of cafes directly across the road.